![]() ![]() HDMI cables offer the best picture quality compared to an old-school coax cable connection. Finally, they said they would send me a new DVR (after a 6.99 monthly charge sign-up that they promised would be refunded). For more information, please see our Before Reset Be aware of the following information before completing a connection reset. If its going extremely slow, you have a problem. Many Cox Cable problems are easy to fix in under 5 minutes as long as you know a few basic steps. I appreciate the help! Box randomly restarts and get stuck in this Welcome menu. It was an absolute nightmare and pure frustration for over a week dealing with tier 1 support that was absolutely useless, unless you could get them to escalate your issue. I agree with I hope my experience has helped someone because I spent hours online trying to find anything to solve my issues to no avail. Select from the below issues you are experiencing. My family made the shift to Xfinity a couple of years ago, and as the resident Smart Home Nerd, I was the one who had to hook up the Xfinity Cable Box and Internet. The Pace boxes still show the RDK-03033 error. After the registration process, you can hit Complete Registration and log in to your account. Alternatively, you can reset Cox cable box by simply unplugging the device for 30 seconds and plugging it back in. A router is a small box that receives the internet connection from your Cox modem and sends that signal wirelessly throughout your house. Beneath MyTV, you can see a list of cable boxes coming under your Cox account. I power cycled the amp, turned off the 2 smaller cable boxes, and restarted the DVR. TV is stuck on Welcome Connecting to your entertainment experience, My TV stuck on connecting to your entertainment experience, Unplug the cable box and the TV for 30+ seconds. I am assuming it has an integrated MoCA band pass filter. When your Cox Cable internet goes out it feels like the world stops. ![]() Software Take a speed test to confirm if your speeds are lower than what youre paying for. Video, Apple Select from the below issues you are experiencing. ![]() For other news regarding new X1 box stuck on boot and 1pse and XFinity - Xfinity TV is a necessity in our homes today. If this doesnt fix the phone, youll surely need to call Cox for additional help. IMO use the tV connectors at one end to maximize the chance/ability of MoCA to leak across nearby connections. ![]() Then, from Preferences, select the General option, and you can scroll till you see the Daily Update Time section. Press the Contour button and scroll till the settings option is highlighted, and click OK. Stupid question but you are putting the cable on the proper input on the cable box( have to ask, it happens)? was that outlet working? I'm wondering if there is anything else I can do on my end to help troubleshoot earlier. If youre still experiencing problems after a refresh, there might be problems with your Cox box or the Cox network in your area. plug in the cable box first and after 3 minutes plug in the TV. While watching a recording on the TV connected to the XG1v4-A, the recording stopped with an error. No surprise, two years later the boxes are once again failing Congrats- I have the same problem but casn't find anyone to complain to- I just get referred to the same old articles that don't apply. Follow the given steps carefully, and you are good to go. How do I contact and speak with someone live? The reset process of the set-up box will begin shortly. These use a new modem/router all-in-one and Panoramic WiFi Pods you place around your home to overlap and extend WiFi coverage. Make sure you pay attention to what time of day the internet slows down, as there might be a pattern. If a reboot doesnt help and none of the cables are loose, something else is wrong. Its nice to have all your streaming services in one place, ready to watch. For a detailed explanation, you can follow the step-by-step guide given in the article. Want to learn how to use the Support Forums? Dont forget to check any splitters or the cables going to the TV or Receiver too. Mobile Given the current environment, I do not want to have a tech come to my house. Contacted Comcast and went through the entire process again. Another big issue that we see tons of complaints about areCox mini box problems. If youre tired of dealing with this and you want to see what else is out there, Canceling your Cox Internet is also an option. Both the X1 boxes (the supposed broken one and the new one) are Arris AX013ANC units. ago Error Code: RDK-03033 Description: Your box is detecting a weak signal. But unfortunately you usually will be stuck back in the Welcome. ![]()
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